Shipping policy
SJ’s Booktique Shipping Policy
Thank you for shopping with SJ’s Booktique! Each order is carefully curated, wrapped, and packaged with attention to detail. Please review our shipping policy below before placing your order.
Processing Time
All orders are processed within 3–5 business days after payment is received.
Because many of our products are hand-packaged, customized, and assembled to order, processing times may vary during holidays, sales, product launches, or periods of high order volume.
Each Blind Date with a Book and bundle is carefully hand-wrapped and curated to create a unique unboxing experience. We appreciate your patience while we prepare your order with care.
Please note that processing time is separate from shipping time.
Shipping Time
Once your order has been processed and shipped, delivery times will vary based on the shipping method selected at checkout and the destination.
Estimated delivery times provided by shipping carriers are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information so you can follow your package’s journey. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. SJ’s Booktique is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses.
If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to have the order reshipped.
Lost, Stolen, or Delayed Packages
Once your order has been shipped, delivery times may be affected by the shipping carrier and are outside of our direct control. If your package is significantly delayed or appears to be lost, please contact us at sjsbooktique@gmail.com so we can review the tracking information and assist with the next steps.
If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first. SJ’s Booktique will gladly assist when possible; however, we cannot guarantee replacement of packages that have been confirmed as delivered by the carrier.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery at sjsbooktique@gmail.com with your order number and clear photos of the damaged item(s) and packaging. We will review each situation individually and work toward a fair resolution.
Shipping Availability
SJ’s Booktique currently ships within the United States only. We hope to offer international shipping in the future.
Shipping Charges
Shipping charges are displayed at checkout before payment is completed.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: sjsbooktique@gmail.com
By placing an order with SJ’s Booktique, you acknowledge that you have read and agree to this Shipping Policy.
SJ's Booktique is a registered trade name (DBA) of Miline Luxuries Co.